International call centers work with a network of offshore
operations in different countries. These call centers specialize in
excellent
multilingual on-the-phone translation skills. Round the
clock working hours offer the customers the advantage of 7x24x365.
The international call centers are generally
industry unique. They
provide
comprehensive customer contact solutions to meet clients'
specific needs. Offering customized solutions to resolve special problems,
the international call centers are
securely supported by
state-of-the-art technologies. The short and long-term projects are
managed by highly qualified and experienced
business development
professionals.
The numerous inbound and outbound services include:
- Telemarketing
- Reservations
- Customer support
- Sales/retention programs
- E-commerce
- E-mail handling
- Web forms
- Chat
- IVR
- Surveys
- Cross selling
