Daksh eServices - www.daksh.com
BPO services provider based in India offering customer care and back
office process management services. Ensures exceptional client
experience through world class talent, strong management focus and a
strong financial platform.
Wipro Spectramind -
www.wipro.com/spectramind/
Third-party contact center and BPO services provider based in India.
HCL BPO - www.hclbpo.com
It follows Process Based Quality Management and Process Improvement
Systems. It has the potential enabling power to vitalize businesses and
energize economic growth.
EXL Srevice - www.exlservice.com
It is a leading provider of offshore BPO solutions. Noida-based EXL
Service operates more like a Conseco subsidiary only. The company has a
tie-up with Conseco a Fortune 500 insurance and investment company.
Conseco also owns an equity stake in EXL.
GE Capital -
Call center based in Delhi (Gurgaon), Banglore, Jaipur Hyderabad.
India's first and the best call center till date. employing over 10000
people. Servicing mainly GE companies only.
Genesis Software -
www.genuk.com
A leading call center based out of Whitefield , Bangalore, India
specialising in UK programs.
ICICI OneSource -
www.icicionesource.com
ICICI OneSource is the international BPO company promoted by the ICICI
Group . It provides transaction-processing support for financial
services companies and customer contact services across industry
segments
eFunds International -
www.efunds.com/isea/en/index.cnt
eFunds International India Private Limited comprises the Indian
operations of U.S.-based eFunds Corporation. These include a shared
services centre in Gurgaon (near Delhi), two software development
centres in Chennai and two call centres in Mumbai.
VITEOS - www.viteos.com
VITEOS is a solutions provider of specialized securities processing and
fund services to the Global capital markets Industry.
Vcustomer -www.vcustomer.com
Vcustomer is a quality focused outsourcing service provider.
E Serve International -
www.eservenet.com
e-Serve is the Global Processing Center for Citigroup entities across
the globe. They strive to bring the best IT enabled solution to their
clients.
Convergys - www.convergys.com
Global leader in providing customer care, human resources and billing
services.
Progeon -
www.infosys.com/bpo/default.asp
It is the BPO of Infosys. It offers BPO services to their global
clients by leveraging process, domain and people management expertise.
It manages and operates business processes for leading global companies
by attracting, developing and managing outstanding talent globally. They
build profit and reputation for their stake holders.
247customer.com -
www.247customer.com
Third-party Contact Center and BPO services provider based in
Bangalore, India. It provides integrated customer lifecycle management
services including call center and back offices through an integrated
offshore and multishore delivery model.
Other Call Centers in India
911Desk Services -
www.911desk.com
Outsourced customizable help desk. Open 24/7, 365 days per year. Live
operators. 800 toll-free access. Call routing, reporting and
escalations.
Accurate Communications -
www.accurate800.com
Inbound call center service provider based out of Omaha.
Active TeleSource, Inc. -
www.activetelesource.com
Professional call center services and fulfillment.
Advance Communications -
www.advancecommunications.com
Offers call center, inbound telemarketing, order taking and answering
services.
Airpage Communications Services -
Answering service, help desk and full virtual office.
All Pro Call Center -
www.allprocallcenter.com/
Inbound telemarketing services.
All West Inbound Services -
www.allwestcallcenters.com/
Call center specializing in order taking, customer service and
technical support.
Alliance Communications -
alliancecommunications.com
Call center and answering service providing various business
communications services.
Alorica, Inc. - www.alorica.com
Providing call center solutions.
Alpha Message -
www.alphamessage.com
Provides call center, answering service, order taking and telemarketing
services.
Alpine Access -
www.alpineaccess.com
Home based virtual call center providing a variety of services.
Alta Resources -
www.altaresources.com
Offering interactive call center solutions.
Alta Sierra - www.altasierra.com
Providers of customer service for the cable television and broadband
industries.
American Answering -
www.americananswering.com
Provides help desk, opinion research, and order entry.
American Helpdesk -
www.americanhelpdesk.com
Inbound call center and help desk offering customer service and
technical support. Includes references and detailed services list.
American Mediconnect, Inc. -
www.mediconnect.com
Specialized services for the medical industry. Includes service details
and a resources and tips page.
AnsaRing - www.ansaring.com
Professional telephone answering service featuring inbound
telemarketing.
Answer Quick -
www.answerquick.com
Call and fulfillment center.
Answer System Inc. -
www.theanswersystem.com
Services include order entry, inbound telemarketing, web support, web
chat and voicemail.
AnswerConnect -
www.AnswerConnect.com
Offers inbound call center solutions.
Answering Service Professionals -
www.ringading.com
Full service call center, order processing, e-commerce compatibale, 24
hour live answering service, inbound/ outbound telemarketing, survey
response loan by phone response, high customer service.
Apex America -
www.apexamerica.com Argentinean company providing customer care help desk services.
Atlantic Communications -
www.atlcom.com
Specializing in a live answering service and order entry.
Aujoe - http://www.aujoe.com
India based company providing inbound and outbound services.
Available Communications -
www.available.com
24 hour order taking inbound call center providing internet operators
toll-free 800 answering and order fullfilment.
Blue Media Communications, Inc. -
http://www.bluemediacomm.com
Infrastructure provider for offshore call centers located in the
Philippines. Also provides vanity toll-free numbers and outbound
telemarketing services. Includes network architecture map and company
profile.
Call Center Plus -
http://callcenterplus.com
Live operators answering your phones or taking your orders 24 hrs a
day.
CCN Holdings - www.ccn.co.za
South African company providing technical support and customer service.
Center Partners -
www.centerpartners.com
Provides call center outsourcing services for technical support,
customer service, outbound campaigns, order entry/fulfillment,
conference registration, and help desk services for the high-tech,
communications, financial services, telecommunications, and wireless
industries.
Charlton - www.tcgcorp.net
Nationally known telemarketing firm with three Midwest call centers,
serves clients in the cable television, financial services and Internet
industries.
ChaseCom -www.chasecom.net
Customer Support and Outbound Telemarketing Services Provider.
Chesapeake TeleServices, Inc. -
www.chestel.com
Specializes in order taking, reservations, and other call center
services. Includes online reporting and web enabled call center.
ClienTEL Plus -
www.clientelplus.com
Call center offering telemarkeing and web integration services.
Compu-Telwww.computelinc.com
Provides live answering services, order taking, voice mail and paging,
overload handling, and related message delivery services.
Confero Limited -
www.confero.co.uk
Mid-size outsourced call and contact center based in the UK, providing
inbound and outbound voice, email, and web-based customer service
solutions.
Connect Plus LLC -
www.connect-dataplus.com
National 24/7 live operator services, order processing, telemarketing,
data processing, invoicing. Specializing in small, start up, home based
or internet business.
Customer Contact Services -
www.yourccsteam.com
Inbound call center, specializing in customized telephone answering
service, inbound telemarketing and order taking.
Customer Direct -
www.customerdirect.com
Phone and web order taking and answering services, product fulfillment,
and merchant accounts.
Offering total call centre solutions ranging from call flow design to
script write-up, service provision, database leasing, customized call
reports, delivery scheduling and payment handling.
Excell Agent Services -
http://www.excellagent.com
Call center company headquartered in Phoenix, Arizona. Works with
multi-national companies to provide out-sourced teleservice solutions.
Extend Communications -
www.extendcomm.com
1-800 inbound call center, providing order taking, and direct marketing
response services in the Canada and US.
Focus Telecommunications -
www.focustele.com
Provides order taking, credit card authorization, inbound and outbound
telemarketing, voice mail and other call center services.
Geo Connect Ltd -
www.geo-connect.com
Call center based in India servicing international clients for customer
services, sales and marketing support.
Global Respondez -
www.globalrespondez.com
Contains information about eCRM/BPO services offered, corporate
operational practices, technology and people behind the company.
Graven, Austin, & Drake -
www.gadtelecom.com/
Committed to helping Christian publishers develop and initiate
telemarketing campaigns as well as provide database management services.
HMC Group - www.hmcgroup.ca
Provides information technology business solutions including mailing
lists and document archiving. Lists companies in the group, contact
information, services, web design information, and profile.
Hudson Software Corporation -
www.hudsonsoft.com
Technical support outsourcing and services for educational software
publishers and book publishers.
IGSL - www.inoxgsl.com
Call center located in India providing B2B and B2C outsourced customer
support and BPO services.
Immequire - www.immequire.com
Provider of contact center and customer support services.
Integrated Messaging Inc. -
www.imi.mb.ca
Call center providing order taking, credit card processing, 24/7/365.
Telephone answering and alphanumeric paging. Custom solutions.
Intelegy.com - www.intelegy.com
Features information about onsite/offshore outsourcing services,
corporate news, case studies related articles.
Intellicom -
www.intellicomcenters.com
Information about web-enabled support services and corporate
operational practices. Located in India.
Interact Services Inc -
www.interactservices.com
Provides call center and fulfillment services with a specialty in the
technology sector.
J.Lodge - www.jlodge.com
Provides customer service, and marketing call centers.
Jansen Venneboer Services -
www.jansenvenneboer.com
Details about web-enabled support services offered by this
Netherlands-based organization.
L&S TeleServices -
www.mostresponsive.com
Inbound, outbound and market research telemarketing services.
LiveAssistance -
www.liveassistance.com
Provides a one-on-one text chat,sales support, lead generation, and
site navigation for real estate agents.
LiveSalesman.com -
www.livesalesman.com
Third-party call center based in India providing chat and e-mail
support services.
Masco Services -
www.msicommunications.com
Provides centralized answering and paging dispatch. Message center and
telephone answering services.
Med Connect USA -
www.medconnectusa.org
Offers complete answering services for the medical and dental fields.
MM Group Ltd. - www.mmgroup.co.uk
Provides inbound and outbound call center and customer data services in
the UK. Also provides printing, response management, e-commerce, and
database management services.
MsourcE Corporation, USA -
www.msource.net
CRM solutions for companies looking to outsource to India. Features
information about services, technology, operations and corporate events.
OnRamp - www.on-ramp.com
Telemessaging services for physicians and medical businesses in the
mid-western United States.
P-Kotech Inc. -
www.callmessaging.com
Offers professional live operator telephone answering and dispatch to
e-mail, pager, cellular, pda, fax, or web.
Pacific ConneXion -
www.pacificconnexion.com
Philippines based company provinding customer service and technical
support.
PATLive - www.patlive.com
Providing a full-service virtual office - with a live person
inside.(Personal Assistant Team) combined with toll-free, computerized
voice and fax services for advertising responses, network marketing,
corporate and prospect communication using live customer service.
Pike Communications -
www.pikecommunications.com
Implemented inbound telemarketing plans for national and international
clients.
Proserve Inc.www.proserv.com
Answering service and call center. Inbound telemarketing, help desk and
outsourcing services.
RawhideKG Call Center -
www.rawhidekgcallcenters.com/callcenter.php
Outsourcing call center solutions include inbound, help desk,
telemarketing, research, customer service, and order entry.
Relay Communications -
www.relaycom.com
Offering order taking services for inbound telemarketing, call center
services, answering services, call centers, credit card verifying,
digital pager services, help desk services, and credit card processing.
Respondez - www.respondez.com
India based company providing customer and technical support.
Robbins Telecommunications -
www.robbinstelecom.com
Providing call center, answering service, order taking, and
telemarketing services.
Ron Weber and Associates -
Offers inbound customer care, outbound marketing programs, and sales
support.
Seymour Hunter -
www.supportware.co.uk
UK based company providing call center services.
Slinky Interactive -
www.slinky.com.au
Australian telecommunications 1900 Infocall service provider.
Sotpak, Inc. - www.softpak.com
Call center for incoming calls and various back-office services.
Source One -
www.sourceoneglobal.com
Provides outsourced customer contact center services.
Supportscape, Inc. -
www.supportscape.com
Basic information about support solutions offered by outsourced call
center based in India.
Synegon Solutions -
www.synergonsolutions.com
Provides customer service and technical support.
Synergy Solutions -
www.synergysolutionsinc.com
Provides call center services in the US.
Tasco Teleservices -
tascoteleserve.com
Inbound telemarketing, answering service, voice messaging, and order
entry.
Tel-Us Call Center -
www.tel-us.com
Provides order taking, traditional answering, voice mail, and lead
generation.
Tele-Direct -
www.tele-direct.com/
Offers a variety of inbound and outbound solutions.
Tele-Serve -
www.tele-serve-1.com
Call center, answering services, and telecommunications.
TelePartners Contact Centre -
www.telepartners.com
Contact marketing solutions and customer service provider based out of
Toronto.
The Call Center Inc. -
www.thecallcenterinc.com
Offering 24/7 answering services, customer service, order taking and
helpdesk services.
The Product Line www.tpli.com domain_profile.cfm?d=americananswering&e=com
Providing customer contact solutions that includes email handling, live
web chat, co-browsing, inbound sales, outbound, fulfillment, and
database maintenance.
Tier 3 Support -
www.Tier3Support.com
Services include technical and customer support.
Torcom Call Center -
www.torcom.com
Catalog and literature response, reservation scheduling and web-enabled
agents.
Total Marketing One -
www.tmone.com
Provides telemarketing, customer service, and sales.
Total Recall Message Center -
www.trmcweb.com
Answering service with live operators, offering order taking and
fullfillment services.
TRI Online -
www.trionlineglobal.com
Providing integrated outsourced customer relationship management. Based
in India.
Virtual Agent - www.vagent.com
Provides call center outsourcing and e-commerce customer care.
Xtrasource - www.xtrasource.com
Global outsourcer of customer care services including teleservices,
self-help, email management and live chat.
