BPO services outsourcing industry is very dynamic. A call center situated in one country operates the operations of the organizations situated in some other part of the world. As such, the offshore outsourcing industry must know the happenings in their country as well as in the country from where they get their work.
They must also watch out the global outsourcing scenario to know about the competitions and other related issues that can affect their business. Apart from the call center management, there are call center and BPO employees and other job aspirants who must remain up to date on the activities of IT and BPO outsourcing industry. All this can be known just by watching the day-to-day happenings in the IT and outsourcing industry. Outsourcing news is therefore very crucial for all who are related in any way to the outsourcing services industry. This section on call center news will fulfill the need of the outsourcing industry by bringing to them all news on outsourcing.